I am extremely dissatisfied and upset. I purchased over $2000 worth of appliance and tractor equipment and was informed that I couldn't take advantage of the special financing of 24 months no interest (on my home depot card) because I bought the lawn tractor in the garden department (1200) and the stove (600) in the appliance department and was buying the vacuum in another department (200 - didn't buy the vacuum because I was told this at the customer service desk before I could complete this purchase). THEN, I arrange for delivery of the stove, a week and two days later, including removal of the old stove and I take the day off (I'm self employed, so I lose $$, arrange for someone to be there to hook up the stove (propane), and they call to confirm it the night before. All set, right? NOPE. No delivery, no call, nothing! I have to chase them down the next day. Calls not returned, still no delivery, no information other than they couldn't find the house (my house is GPS locatable, in the center of town, and the only house on that side of the street) and now want me to wait a week, take another day off, and arrange for a plumber again. UNREAL
Help readily available, person may not be the right one for the area you are in,but, always around
Employees were very helpful & courteous except for the door greeter who identified himself as a Freemasonry member to me.
It's the Walmart for all things home improvement. No frills, hard to locate associates at times and I swear it's always lunch break everytime I go.
Very good employees. Most helpful.
The Home Depot is a US Hardware Store based in Pittsfield, Massachusetts. The Home Depot is located at 555 Hubbard Ave Unit 21, Pittsfield, MA 01201, USA.
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