Decent transmission shop
Well, there's two sides to EVERY story. You forgot to mention that she crashed The car......... TWICE! So any problems with the car were her fault, she just wouldn't accept that, and expected Newell st. to pay for it. And when one of the employees took her out to lunch, she tried to return her plate, saying something was "wrong" with it. The owners of the restaurant, and the chef, found NOTHING wrong with it, so they wouldn't refund her money. She just didn't want to pay for that EITHER! So yes, your right, they gave her her money back because dealing with someone who is mentally disabled is very difficult when they don't understand what they're accountable for. Not to mention she never even owned the car, Bob did her a favor and let her lease it. She crashed HIS car twice, and when problems arose from those crashes, she didn't want to pay for it! So Bob did the best and easiest thing for everyone involved and just gave her her money back. And that's very commendable because he did NOT have to do that! And I promise you, no other dealership would have!
Friendly, accommodating, fair pricing and they do great work. I'm very happy with their service.
Looks kind of run down, but they do awesome work.
Had a problem which nobody else could fix unless I was ready to drop more than the car was worth. Brought it to them and BOOM! Like magic they figured it out and fixed it for a much lower price than what it would have elsewhere. The person I talked to spent a few days boggled by the price of the problem and took it upon himself to spend extra hours outside of his normal working time to make calls and think outside the box to figure it out. They are a life saver!
Newell Street Transmission is a US Car Repair based in Pittsfield, Massachusetts. Newell Street Transmission is located at 269 Newell St, Pittsfield, MA 01201, USA.
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